“You Are Doing Everything Wrong!”
Jan25

“You Are Doing Everything Wrong!”

I got one of “those” emails. It was from some self proclaimed expert citing research from “millions” of situations. They posed a number of sales scenarios in the form of, “Are you doing this……” It turns out, our team normally does at least 50% of the things they posed. They went on to say, “If you are doing any of these things, you are doing everything wrong, which is why you are failing!” They went on to suggest they could help eliminate those errors and tell me the few things that we needed to do to guarantee success. The problem is, those things they say we are doing wrong, actually cause us to be very successful. We know this, because that’s our business. We study and refine everything we do to maximize our effectiveness, impact and efficiency. They enable us to differentiate what we do and how we do it. We have tested these extensively, and we both win more, but we create more value by doing these things. I suppose it is human nature to try to simplify things, to categorize things; “This is right, and this is wrong….” “Do this, don’t do that….” “Black and white….” These things may actually be true and valid–in our on contexts, situations, and experience. But they seldom apply, rigidly, outside of that. At a few points in my career, I have acted on these premises. In the first turnaround I did, at first, blindly, I declared, “This is what we have to […]

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The New Focus of HR: Getting Work Done
Jan25

The New Focus of HR: Getting Work Done

There is no doubt that high productivity is crucial for business success. It only makes sense that nearly every business leader makes improving productivity in the workplace a major priority. In order to achieve this, many organizations put a lot of pressure on their supervisors and managers to improve productivity. However, there has been a recent trend to shift some of this attention to the HR department. After all, the role of the HR department goes well beyond recruitment and employee benefit packages. The HR team has the power to motivate employees, develop the workplace culture, and boost employee engagement – all of which play a vital role in improving productivity across the board. Here’s a look at six strategies HR can use to increase productivity in the workplace and get work done. 1. Look into collaboration tools To maintain a high productivity level, your employees must work together as a team. In fact, a recent study shows that companies that focus on collaboration within the workplace are five times more likely to achieve high levels of productivity. To make this happen, HR must coordinate with management to provide workers with the tools they need to create a team-oriented workplace. Not only will collaboration tools boost productivity, but it will improve communication and alignment in the workplace. 2. Improve HR communications How an HR team communicates to their employees is very important. For example, when a new hire starts, they’re relying heavily on their job description to shed light on […]

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5 HR Tech Trends to Look Out for in 2020 and Beyond
Jan25

5 HR Tech Trends to Look Out for in 2020 and Beyond

Records show that companies spent more than $380 billion on HR tech in 2018, which represents a 9.5 percent year-over-year increase. Experts expect this increase in HR tech spending to continue to rise well into the future. With increased demand comes an onslaught of new tech products on the market. Today’s employers must be savvy enough to filter through the array of options and find the right technologies to enhance HR functions in their workplaces. What is HR tech? In basic terms, HR tech consists of various software applications that help to improve HR processes within the company. HR departments use technology for everything from employee management to talent acquisition to employee payroll, and everything in between. The primary goals of HR tech are to streamline HR practices, cut costs, boost employee engagement, and improve outcomes. Emerging HR tech trends In order to determine which HR technologies are right for your business, it’s important to first understand emerging trends and how these trends can improve effectiveness. Here’s a look at the top five HR tech trends to look out for in 2020 and beyond. 1. Cloud migration Companies have been transferring data management to the cloud for several years and now this process includes the transfer of HR data management. In fact, according to the 2017 PwC Global HR Technology Survey, more than 70 percent of companies now manage at least one HR process in the cloud. As cloud security has improved and the demand to collect, store, and track […]

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Need to Create Urgency For Your Team to Meet Deadlines?
Jan25

Need to Create Urgency For Your Team to Meet Deadlines?

Feeling the need to create urgency so that employees meet deadlines? See 20+ root causes to explain why this happens at agencies. Spoiler: You may be part of the problem. Frustrated that her employees were taking forever to complete work, an agency owner asked, “How can I create a sense of urgency and responsibility in my employees? We’ve promised a timeline to the client—but often, employees just don’t seem to get it.” A seemingly simple question—yet it’s a complicated problem to solve. Why? Because there are lots of potential root causes. The right solution will depend on which root cause(s) are in play. Fortunately, you can organize the root causes into three categories: Desire, Competence, and Capacity. Knowing those categories helps you find the right answer(s) faster. After highlighting those three categories, we’ll review 20+ potential root causes if you’re facing a similar “low urgency” problem with your team. Spoiler alert: If you frequently feel the need to “create urgency” for your team, it might partly be your fault based on earlier choices you made. Deadlines require Desire, Competence, and Capacity If something isn’t getting done, you’re likely missing something: Desire, Competence, and/or Capacity. You need all three to complete a task, project, or larger initiative: Desire (willingness to do it), Competence (understanding of how to do it right), and Capacity (time to complete the task properly). As you assess the “Why aren’t they meeting deadlines?” problem at your agency, consider how the 20+ clues fit into at least one […]

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4 Major Changes the Future Workplace Will Experience
Jan25

4 Major Changes the Future Workplace Will Experience

The top players in the corporate game know that for them to succeed, they need to nail the challenges that the workplace of the future will bring. For leaders, policymakers, and employees, the future will bring shifts that’ll cause uncertainty and will most likely result in companies needing to rebrand their core values and technologies. Let’s have a look at the major changes that we can expect the new decade to present to the table: 1. Distributed Teams Here’s an indisputable fact: distributed teams are here to stay. The Future Of Work report by Upwork revealed that by 2028, 73% of companies will function on distributed teams. This ridiculously high percentage can be attributed to the skill shortage need that companies are trying to fill. With the advent of the new age Gen Zers and millennials into the workforce, flexibility of work is a high priority demand. The great talents of the new workforce are no longer getting lured by higher pay. Quality of life and work flexibility has gained higher precedence for them. The best argument for distributed teams was perhaps phrased in the book Rework where the authors stated that companies: “don’t need everyone physically together to create a strong culture since the best cultures derive from actions people actually take.” Distributed teams will bring in more productivity and better business outcomes. Research reveals, distributed team members can save up to $7,000 a year and companies up to $11,000. These savings are accounted for by various factors such […]

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Hiring Metrics in the War for Talent
Jan25

Hiring Metrics in the War for Talent

What are your most important metrics for your recruiting and hiring process? If you have an immediate answer you are most likely on the right path to staying ahead of your competition in the war for talent. If you do not have an answer or are thinking, “How can I start using metrics to evaluate my process?” then you have some work to do. We don’t have to explain why metrics are important. If you called your sales, finance or operations leaders right now and asked them what their most important metrics are, they would be able to rattle them off immediately (close-ratio, order to cash, DSO, average job completion time, etc.). These metrics are kept to ensure that those departments are successful. The main reason we see metrics absent from the hiring process is that there is not a standard process in place. Most approach hiring reactively just hoping that the right candidate happens upon their recycled job description. If you have metrics then you have the ability to accurately evaluate your processes to see what is and isn’t working. The time, energy and resources companies spend on finding the right people to join their organization can be staggering. The only way to minimize these investments is by doing an evaluation of your process. LinkedIn has identified the metrics that will matter more as recruiting evolves as Quality of Hire, Sourcing Channel Effectiveness, and Assessment Effectiveness. From LinkedIn Talent Solutions e-Book; The Future of Recruiting Quality of Hire: Recommended […]

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